:root {
  --bg: #050c16;
  --bg-2: #091728;
  --panel: rgba(10, 22, 37, 0.94);
  --panel-soft: rgba(16, 33, 53, 0.92);
  --line: rgba(110, 183, 255, 0.14);
  --line-strong: rgba(110, 183, 255, 0.24);
  --text: #ecf5ff;
  --muted: #9cb1c9;
  --accent: #6eb7ff;
  --accent-2: #7ce38b;
  --accent-soft: rgba(110, 183, 255, 0.08);
  --danger: #ff9e9e;
  --danger-soft: rgba(255, 128, 128, 0.10);
  --ok-soft: rgba(124, 227, 139, 0.12);
  --shadow: 0 34px 84px rgba(0, 0, 0, 0.34);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  font-family: "Space Grotesk", "Segoe UI", sans-serif;
  color: var(--text);
  background:
    radial-gradient(circle at 10% 12%, rgba(110, 183, 255, 0.14), transparent 22rem),
    radial-gradient(circle at 85% 18%, rgba(124, 227, 139, 0.08), transparent 18rem),
    linear-gradient(180deg, var(--bg) 0%, var(--bg-2) 100%);
}

.shell {
  width: min(1080px, calc(100% - 32px));
  margin: 0 auto;
  padding: 36px 0 56px;
}

.panel {
  border: 1px solid var(--line);
  border-radius: 24px;
  background: var(--panel);
  box-shadow: var(--shadow);
  backdrop-filter: blur(18px);
}

.hero,
.form-panel,
.table-panel,
.filter-panel,
.detail-panel {
  padding: 24px;
}

.summary-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(130px, 1fr));
  gap: 14px;
  margin-bottom: 18px;
}

.summary-card {
  padding: 18px;
}

.summary-label {
  color: var(--muted);
  font-size: 0.82rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.summary-value {
  margin-top: 10px;
  font-size: 2rem;
  font-weight: 800;
  color: var(--text);
}

.ticket-list {
  display: grid;
  gap: 18px;
}

.hero {
  margin-bottom: 22px;
  border-top: 5px solid var(--accent);
  background:
    linear-gradient(180deg, rgba(14, 30, 48, 0.98), rgba(10, 22, 37, 0.96));
}

.hero-landing {
  padding: 30px;
  overflow: hidden;
}

.brand {
  color: var(--accent);
  font-size: 0.76rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

h1 {
  margin: 14px 0 12px;
  font-size: clamp(2.2rem, 3vw, 3.2rem);
  line-height: 1.08;
  letter-spacing: -0.04em;
}

p,
label,
td {
  color: var(--muted);
  line-height: 1.65;
}

a {
  color: var(--accent);
}

h2 {
  margin: 10px 0 0;
  font-size: 1.5rem;
  color: var(--text);
  line-height: 1.2;
  letter-spacing: -0.03em;
}

h3 {
  margin: 10px 0 6px;
  font-size: 1.05rem;
  color: var(--text);
  font-family: "IBM Plex Mono", monospace;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.notice,
.alert,
.ticket-id {
  border-radius: 16px;
  padding: 14px 16px;
  margin-bottom: 18px;
}

.notice {
  background: var(--accent-soft);
  border: 1px solid var(--line-strong);
}

.alert {
  background: var(--danger-soft);
  border: 1px solid rgba(255, 158, 158, 0.22);
  color: var(--danger);
}

.ticket-id {
  background: var(--ok-soft);
  border: 1px solid rgba(124, 227, 139, 0.18);
  color: var(--text);
  font-weight: 700;
  font-size: 1.15rem;
  width: fit-content;
}

.ticket-form {
  display: grid;
  gap: 16px;
}

.honeypot {
  position: absolute;
  left: -9999px;
  opacity: 0;
  pointer-events: none;
}

.admin-form {
  display: grid;
  gap: 14px;
  margin-top: 18px;
}

.filter-form {
  display: grid;
  grid-template-columns: minmax(0, 2fr) minmax(180px, 1fr) minmax(180px, 1fr) auto;
  gap: 14px;
  align-items: end;
}

.filter-actions {
  display: flex;
  gap: 10px;
  align-items: center;
}

.filter-meta {
  display: flex;
  gap: 20px;
  flex-wrap: wrap;
  margin-top: 14px;
}

label {
  display: grid;
  gap: 8px;
  font-size: 0.96rem;
  color: var(--text);
  font-family: "IBM Plex Mono", monospace;
  font-weight: 600;
}

input,
select,
textarea,
button,
.button-link {
  border-radius: 10px;
  border: 1px solid var(--line);
  background: var(--panel-soft);
  color: var(--text);
  font: inherit;
}

input,
select,
textarea {
  width: 100%;
  padding: 14px 15px;
  font-family: "Space Grotesk", "Segoe UI", sans-serif;
  font-size: 0.97rem;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.02);
}

textarea {
  resize: vertical;
  min-height: 170px;
}

pre {
  margin: 8px 0 0;
  white-space: pre-wrap;
  word-break: break-word;
  color: var(--text);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
}

button,
.button-link {
  display: inline-flex;
  justify-content: center;
  align-items: center;
  padding: 13px 18px;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  color: #041018;
  font-weight: 700;
  cursor: pointer;
  text-decoration: none;
  font-family: "IBM Plex Mono", monospace;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.button-secondary {
  background: transparent;
  color: var(--accent);
  border-color: var(--line-strong);
}

button:hover,
.button-link:hover,
button:focus-visible,
.button-link:focus-visible {
  transform: translateY(-1px);
  box-shadow: 0 14px 30px rgba(110, 183, 255, 0.18);
  outline: none;
}

.ticket-card {
  padding: 24px;
  background: var(--panel-soft);
}

.ticket-head {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: flex-start;
}

.ticket-badges {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.ticket-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 6px 18px;
  margin-top: 18px;
}

.ticket-grid p,
.meta-line {
  margin: 0;
}

.detail-block {
  margin-top: 18px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: rgba(14, 28, 45, 0.88);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.02);
}

.detail-soft {
  background: rgba(18, 35, 56, 0.9);
}

.detail-block summary {
  cursor: pointer;
  color: var(--text);
  font-weight: 700;
  list-style: none;
}

.detail-block summary::-webkit-details-marker {
  display: none;
}

.detail-block[open] summary {
  margin-bottom: 12px;
}

.link-list {
  margin: 16px 0 0;
  padding-left: 20px;
}

.compact-links {
  margin-top: 10px;
}

.formal-list {
  margin: 16px 0 0;
  padding-left: 20px;
  color: var(--muted);
  line-height: 1.7;
}

.hero-topline {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: center;
}

.hero-code {
  padding: 8px 12px;
  border-radius: 999px;
  border: 1px solid var(--line-strong);
  background: var(--accent-soft);
  color: var(--accent);
  font-size: 0.78rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

.hero-intro {
  max-width: 56rem;
  font-size: 1.07rem;
  color: var(--text);
}

.hero-note {
  max-width: 52rem;
  margin-top: 8px;
}

.landing-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.2fr) minmax(280px, 0.8fr);
  gap: 24px;
  align-items: stretch;
  margin-top: 10px;
}

.landing-copy h1 {
  max-width: 13ch;
  letter-spacing: -0.05em;
}

.landing-aside {
  border: 1px solid var(--line);
  border-radius: 22px;
  padding: 22px;
  background:
    linear-gradient(180deg, rgba(17, 36, 58, 0.92), rgba(10, 23, 39, 0.9));
}

.landing-aside-title {
  margin-top: 18px;
  color: var(--text);
  font-size: 1.05rem;
  font-weight: 600;
  letter-spacing: -0.03em;
}

.eyebrow-chip {
  display: inline-flex;
  align-items: center;
  padding: 8px 12px;
  border-radius: 999px;
  border: 1px solid var(--line-strong);
  background: rgba(255, 255, 255, 0.03);
  color: var(--text);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.76rem;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.landing-mini-list {
  display: grid;
  gap: 16px;
  margin-top: 18px;
}

.landing-mini-item {
  display: grid;
  gap: 8px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.landing-mini-item:first-child {
  padding-top: 0;
  border-top: 0;
}

.landing-mini-label {
  color: var(--accent);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.74rem;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.landing-mini-item strong {
  font-weight: 600;
  line-height: 1.5;
}

.landing-trust-row {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 20px;
}

.trust-pill {
  display: inline-flex;
  align-items: center;
  padding: 9px 12px;
  border-radius: 999px;
  border: 1px solid rgba(110, 183, 255, 0.2);
  background: rgba(110, 183, 255, 0.08);
  color: #cde5ff;
  font-size: 0.82rem;
  line-height: 1.2;
}

.section-kicker {
  color: var(--accent);
  text-transform: uppercase;
  letter-spacing: 0.14em;
  font-size: 0.76rem;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

.detail-grid {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  gap: 18px;
  margin-bottom: 22px;
}

.detail-panel {
  background:
    linear-gradient(180deg, rgba(13, 27, 44, 0.98), rgba(9, 20, 34, 0.96));
}

.detail-panel-soft {
  background:
    linear-gradient(180deg, rgba(15, 30, 48, 0.92), rgba(10, 22, 37, 0.88));
}

.detail-panel-emphasis {
  border-left: 4px solid rgba(124, 227, 139, 0.7);
}

.detail-panel-wide {
  border-left: 4px solid var(--accent);
}

.detail-grid-landing {
  grid-template-columns: minmax(0, 1.15fr) minmax(280px, 0.85fr);
}

.summary-grid-landing {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.summary-card-landing {
  padding: 22px;
  background:
    linear-gradient(180deg, rgba(13, 28, 45, 0.96), rgba(11, 23, 38, 0.92));
}

.summary-card-landing .summary-value {
  font-size: 1.55rem;
  letter-spacing: -0.04em;
  line-height: 1.05;
}

.landing-support-strip {
  margin-top: 2px;
}

.landing-support-head {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: flex-end;
  flex-wrap: wrap;
}

.contact-block {
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.reference-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 16px;
}

.reference-card {
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: rgba(16, 33, 53, 0.9);
}

.reference-code {
  color: var(--accent);
  letter-spacing: 0.14em;
  text-transform: uppercase;
  font-size: 0.78rem;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

.type-badge,
.status-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 10px 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  font-size: 0.82rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.type-badge {
  background: rgba(110, 183, 255, 0.12);
  color: var(--accent);
  border-color: rgba(110, 183, 255, 0.24);
}

.status-open {
  background: rgba(110, 183, 255, 0.12);
  color: #8ec9ff;
  border-color: rgba(110, 183, 255, 0.24);
}

.status-in-progress {
  background: rgba(255, 205, 96, 0.12);
  color: #ffd887;
  border-color: rgba(255, 205, 96, 0.22);
}

.status-waiting {
  background: rgba(180, 145, 255, 0.14);
  color: #ceb6ff;
  border-color: rgba(180, 145, 255, 0.24);
}

.status-closed {
  background: rgba(124, 227, 139, 0.12);
  color: #9cf1a8;
  border-color: rgba(124, 227, 139, 0.22);
}

.check-row {
  display: flex;
  gap: 10px;
  align-items: center;
}

.check-row input {
  width: auto;
}

.meta-stack {
  display: grid;
  gap: 8px;
}

.message-entry {
  padding: 14px 0;
  border-top: 1px solid var(--line);
}

.message-entry:first-of-type {
  border-top: 0;
  padding-top: 0;
}

.message-meta,
.message-route {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  color: var(--muted);
  font-size: 0.9rem;
  font-family: "IBM Plex Mono", monospace;
}

.message-subject {
  margin: 8px 0 6px;
}

.form-split {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) 2fr;
  gap: 14px;
}

.quick-actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

table {
  width: 100%;
  border-collapse: collapse;
}

th,
td {
  text-align: left;
  padding: 12px 10px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
  vertical-align: top;
}

th {
  color: var(--accent);
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.table-panel {
  overflow-x: auto;
}

@media (max-width: 720px) {
  .shell {
    width: min(100% - 20px, 940px);
    padding-top: 20px;
  }

  .hero,
  .form-panel,
  .table-panel,
  .filter-panel,
  .ticket-card,
  .detail-panel {
    padding: 18px;
  }

  .detail-grid,
  .reference-grid,
  .filter-form,
  .form-split,
  .filter-form {
    grid-template-columns: 1fr;
  }

  .filter-actions,
  .ticket-head,
  .hero-topline {
    flex-direction: column;
    align-items: flex-start;
  }

  .ticket-badges {
    justify-content: flex-start;
  }
}


.cta-row {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 18px;
}

.nav-card {
  text-decoration: none;
  color: inherit;
}

.portal-topline {
  display: flex;
  gap: 12px;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
}

.portal-user {
  color: var(--muted);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.9rem;
}

.inline-form {
  margin: 0;
}

.portal-tabs {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 18px;
}

.portal-tab {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 10px 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  color: var(--muted);
  text-decoration: none;
  background: rgba(255,255,255,0.02);
  font-family: "IBM Plex Mono", monospace;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  font-size: 0.85rem;
}

.portal-tab.active,
.portal-tab:hover {
  color: var(--text);
  border-color: var(--line-strong);
  background: var(--accent-soft);
}

.ticket-card-link {
  text-decoration: none;
  color: inherit;
}

.portal-links {
  margin-top: 16px;
}

.detail-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

@media (max-width: 900px) {
  .detail-grid {
    grid-template-columns: 1fr;
  }

  .landing-grid,
  .summary-grid-landing,
  .detail-grid-landing {
    grid-template-columns: 1fr;
  }

  .landing-copy h1 {
    max-width: none;
  }
}